Aviva India Introduces “War Room” To Support Employees And Their Families

The initiative offers 24x7 support in fighting the challenges with the availability of oxygen cylinder refueling stations, procurement of oxygen concentrators/cylinders/flow meters, medicines, COVID drugs, oxygen beds, ICU beds, ventilators, and plasma

New Delhi, 26th May 2021: Aviva Life Insurance, India’s most trusted private insurance company owing to its value of Care More, Kill Complexity, Never Rest and Create Legacy, has taken initiatives to support and protect its employees during these tough times. The company has introduced multiple employees- well-being programs to support its workforce. Aviva has created Aviva War Room- a group of 50 volunteers who track leads for medical supplies in real-time, verify them, answer distress calls and provide 24X7 real-time assistance to the ones in need. With this initiative, Aviva empowers a workforce of 1500+ employees in India & their dependents across locations in 60 cities. Additionally, the company is aiming to introduce a “Happiness Campaign” to support employees’ well-being- physical and mental. The program will help employees overcome anxiety, stress, anger, depression, and cultivate happiness using simple techniques, micro-steps, videos, articles, etc.

Aviva has added collaborated with Practo to offer complimentary online consultation to all employees, and their family members, with some of the best doctors across India. Employees can book online appointments, get digital prescriptions, book checkups, order medicines, etc. through the app. Practo will also provide complimentary psychological counseling sessions to cope with emotional turbulence in these challenging times. Additionally, the company has tied up with Dr. Lal Path Labs & Apollo Pharmacy for home collection/delivery with discounts.

The People Function wing is driving the initiative of People Connect which supports in getting the pulse of the entire organization. Through this initiative, the company is taking Weekly Health Report of employees about them and their families health and well-being. Aviva has expanded their communication channels to other platforms and not restricted to emails, while also advising Flexi work schedules so that the employees can give enough time to their families.

Commenting on the initiative, Mr. Ashish Mittal, Head of People Operations, Aviva India said, Our major focus is on our people’s safety – Physical & Psychological, and our aim is to build an emotionally and physically secure Workforce. In these testing times, where many are struggling hard to manage work, personal lives, physical & emotional wellbeing, Aviva India is helping its people to stay strong with resilience and emotional support. With the strong belief in our values, we are leaving no stone unturned to help our people. We have instituted various measures for physical safety as well as emotional and mental wellbeing  and we are extending all the support & help by answering distress calls via War Room initiative, a group that operates 24×7 and accepts employee requests pan India.”

He further added, “Last year, during lockdown 1.0, our WFH (Work Feeling Happy) campaign was very effective towards helping our people combat stress, anxiety and keeping their morale high by engaging with them regularly. This year, we intend to take this even further with our new ‘Happiness Campaign’ that engages and motivates our employees via activities, micro-steps, videos, stories, etc. The Happiness campaign will be an in-house curated campaign, run via functional Whatsapp groups that will focus on the themes such as: Living happier, Tackling Stress & Beating Anxiety, Sleeping better, Managing Anger & PERK – Purpose, Engagement, Resilience & Kindness. This will be later supported by a third-party app that will run employee-specific journeys in the above-mentioned wellbeing areas. Our focus with this campaign is to ensure that our people do not feel depressed, lonely, anxious in these stressful times.

About Aviva Life Insurance:

Aviva Life Insurance Company India Limited is a joint venture between Dabur Invest Corp and Aviva International Holdings Limited, a UK-based insurance group, whose association with India goes back to 1834. By choosing Aviva Life Insurance, you benefit from the management experience of one of the world’s oldest insurance groups, with a history dating back to 1696. Today, Aviva Group has 33 million customers in 16 countries (as of 1st January 2019)


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